FAQ

 

What kind of supplies do you use?

Paints- Holbein's artist watercolor, gouache, and oil paints.

Paper-Fluid Watercolor Paper 140 lb 300gsm acid free

Pencils and ink- uni H-4B lead and Pigma Micron Pens

Brushes-Escoda for my watercolor/gouache and Windsor Newton's        Monarch brushes for my oil paintings (Only use synthetic brushes)

Sketchbook- I prefer dotted or grided paper because it allows me to not take my sketches as seriously, which allows me to tear them out to use as I please and not feel bad about it.

Did you go to school to be an Illustrator/Do you need it?

I am currently still in school but I have been an artist since 2007 and then later on that I wanted to learn more theory and sharpen the skills that I already had. Its a great way to make yourself to push out new work, do work that you may have not done on your own, and help your work ethic. 

I feel like getting a degree is only going to help you out. I personally do not want to be skipped over for an opportunity because I did not have the right credentials. A degree is just going to open more doors for you. Do you need one would depend on if there is a particular studio you wanted to work with and what their requirements are.

What is your shipping policy?

We ship out of Dallas, Texas and ship out every 2 to 3 days. All packages are packaged in house when the order is placed. If you need your order by a particular date (ie as a gift) let us know when we ship your order and we will to accommodate the best to our ability. Within reason though, we can't teleport the item to you USPS doesn't have that feature yet.

Please keep in mind that with certain Holidays and weekends can throw a wrench in the shipping process adding up to 2 days.

Unfortunately, we can not ship free for orders that had the wrong address put in for the order. I am a freelance illustrator so I do not have the means to refund for mistakes like this so please double check that everything is correct on your order before completing it.

DOMESTIC

You have the option of USPS or UPS as your shipping option.

Its all pretty straight forward, ground shipping will take 5-7 business days, priority will take 2-3 and over night means next day  but in my experience it can also mean up to 2 days

INTERNATIONAL

We use USPS to mail out any international orders. I can not give specifics on the shipping duration because of holidays that could be happening in your part of the world. What I do suggest is insuring your package and getting additional tracking so you can keep checking in on your package.

How do I order wholesale?

There are a few items that are available to be sold at brick and mortar stores. I prefer to have my products sold at store fronts rather than online. If you  have any questions how you can get my products you can email me from my contact page.

What is your return policy?

All sales are final on orders that have already shipped out. If you cancel an order before the order has shipped that is fine. If your item has arrived damaged then please email us with pictures and your order information and we will try to correct this for you. If any other problems occur just email us and we will try to work with you we are human beings and want to make sure you are happy with your order.

Is my information safe?

Any information you put in your order is confidential and will not be shared or sold. Our site is secured by a SSL. We use Stripe, PayPal, and Apple Pay to process our payments.

 

Any other questions?

Please send me an email with any other questions you have.